Privacy Policy

Effective Date: September 1, 2026

Santa Marya Family Medicine Clinic ("Santa Marya Family Medicine Clinic," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we collect it, how we use it, and how we share it when you visit familydoctorsanaheim.net (the "Website") or voluntarily provide information to us.

Our Website is primarily informational and provides general information about our family medicine clinic, services, location, and related information.

1. Personal Information We Collect

We collect personal information only when you voluntarily provide it to us or when it is automatically processed through our Website and its underlying technology.

Depending on how you interact with our Website, information may include:

• Your telephone number, if you voluntarily provide it and consent to receive appointment reminder SMS messages;

• Your name or other information you voluntarily provide when contacting our clinic;

• Information related to your appointment when necessary to provide appointment reminders; and

• Technical information that may be automatically collected through our Website, such as IP address, browser type, device type, operating system, pages visited, and Website usage information.

We do not intentionally collect medical records, diagnoses, medical histories, prescription information, insurance information, Social Security numbers, or other sensitive medical information through our general Website.

2. How We Collect Personal Information

We may collect information in the following ways:

Information You Voluntarily Provide

You may voluntarily provide personal information when you:

• Contact our clinic;

• Request or communicate regarding an appointment; or

• Provide your mobile telephone number and consent to receive appointment reminder SMS messages.

Information Collected Automatically

Because our Website is hosted using Wix, certain technical information may be automatically collected when you visit the Website.

This may include information such as your IP address, browser and device information, pages visited, dates and times of visits, and other technical information used to operate, secure, and improve the Website.

3. How We Use Personal Information

We may use personal information to:

• Send appointment reminder SMS messages;

• Respond to inquiries or communications;

• Provide information about our clinic and services;

• Operate, maintain, and secure our Website;

• Improve Website performance and functionality;

• Prevent fraud, abuse, or unauthorized activity; and

• Comply with applicable laws and regulations.

Appointment Reminder SMS

If you voluntarily provide your mobile telephone number and consent to receive SMS messages from Santa Marya Family Medicine Clinic, your telephone number may be used to send appointment reminder text messages related to appointments with our clinic.

We do not use SMS consent to send promotional or marketing text messages.

Message and data rates may apply. Messaging frequency may vary.

You may opt out at any time by replying STOP to an SMS message. For assistance, reply HELP or contact us at helpsantamaryaclinic@gmail.com.

Your consent to receive appointment reminder SMS messages is not a condition of receiving medical care or services from our clinic.

4. SMS Consent and Phone Number Privacy

Santa Marya Family Medicine Clinic does not sell, rent, or share your mobile telephone number or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

Your telephone number and SMS consent information may be processed by service providers solely as necessary to provide the appointment reminder messaging service on our behalf. These service providers are not authorized to use your telephone number or SMS consent information for their own marketing or promotional purposes.

We do not use appointment reminder SMS consent information for unrelated marketing purposes.

5. Wix and Third-Party Services

Our Website is hosted using Wix.com.

Wix may automatically process certain technical information associated with visitors' use of the Website, including information such as IP addresses, device information, browser information, cookies, and Website usage information.

Wix may process this information to provide Website hosting, security, functionality, performance, and related services.

We may also use a third-party SMS messaging provider to deliver appointment reminder messages. Such a provider may process telephone numbers and related information solely as necessary to deliver SMS messages on our behalf.

Third-party service providers may have their own privacy policies governing information they process.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies provided by Wix or other Website service providers.

Cookies may be used for purposes including:

• Website functionality;

• Security;

• Performance;

• Analytics; and

• Understanding how visitors interact with the Website.

The specific cookies used on the Website may depend on the Wix features and applications currently enabled.

You may manage or disable cookies through your web browser settings. Disabling certain cookies may affect Website functionality.

7. Sharing of Personal Information

We do not sell your personal information.

We may provide information to service providers that help us operate our Website or provide appointment reminder SMS services. These providers may process information only as reasonably necessary to provide services to our clinic.

We do not share mobile telephone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

We may also disclose information when required or permitted by applicable law, including when necessary to comply with a valid legal request, court order, governmental requirement, or to protect the safety, rights, or security of our clinic, patients, Website visitors, or others.

8. Medical and Health Information

Please do not submit sensitive medical information through ordinary Website forms, email, or SMS unless our clinic specifically provides a secure method for doing so.

Information collected and maintained by our clinic in connection with providing healthcare services may be subject to separate federal and state healthcare privacy laws, including the Health Insurance Portability and Accountability Act ("HIPAA"), where applicable.

This Website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.

9. Children's Privacy

Our Website provides general information about our family medicine clinic and is not specifically directed toward children.

We do not intentionally collect personal information from children through the Website for general browsing purposes.

Our clinic may provide healthcare services to individuals under 18. Nothing in this Privacy Policy is intended to limit privacy rights provided to children, parents, guardians, or other authorized representatives under applicable law.

10. California Privacy

Santa Marya Family Medicine Clinic is located in Anaheim, California, and respects applicable California privacy laws.

Depending on our size, activities, and the information we process, certain provisions of the California Consumer Privacy Act, as amended ("CCPA"), may apply to our business.

We do not sell personal information.

We also do not share mobile telephone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

If you have questions about personal information we may maintain about you or your privacy rights under applicable California law, you may contact us using the information below.

11. European Privacy Laws

Our Website is operated from California and is primarily intended for individuals seeking information about our clinic and services in the United States.

We do not specifically target individuals in the European Union or European Economic Area through this Website.

If our activities change in a manner that makes the European Union General Data Protection Regulation ("GDPR") or another privacy law applicable to our activities, we will review and update our privacy practices and this Privacy Policy as appropriate.

12. Data Security

We use reasonable measures designed to protect information maintained in connection with our Website and communications.

However, no website, email, electronic transmission, or SMS communication can be guaranteed to be completely secure.

Please do not send sensitive medical, financial, or other confidential information through ordinary Website forms, email, or SMS unless our clinic has specifically provided a secure method for doing so.

13. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain appropriate records, comply with legal and regulatory requirements, resolve disputes, and enforce applicable agreements.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

14. Third-Party Websites

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, services, SMS messaging practices, technology, or applicable laws.

When changes are made, we will update the Effective Date at the top of this Privacy Policy.

16. Contact Us

If you have questions or concerns about this Privacy Policy, our Website, or our privacy practices, please contact:

Santa Marya Family Medicine Clinic
Anaheim, California
Email: helpsantamaryaclinic@gmail.com

SMS Support

For assistance with appointment reminder SMS messages, reply HELP to an SMS message or contact us at:

helpsantamaryaclinic@gmail.com

SMS Opt-Out

You may stop receiving appointment reminder SMS messages at any time by replying STOP to an SMS message from us.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Santa Marya Family Medicine. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at familydoctorsanaheim.net/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.